T's and C's

Not to take the fun out of shopping but it's always good to dot the i's and cross the t's. Here's our T's and C's...

TERMS & CONDITIONS 

BED BUNDLE DISCOUNTS

T&Cs: Commencing on 27 February 2024 at 12 noon AEDT, Sage x Clare will be offering shoppers savings on multiple item purchases of bedlinen. Bedlinen is defined as pillowcases (European, Standard and King sold as a set or separately), fitted sheets, flat sheets and quilt covers. It specifically does not include Bedcovers, Blankets, Cushions and any other pieces used for styling beds. The offer is: Buy any 3 full priced bedlinen items in one transaction and redeem 10% OFF the eligible items. Buy 4 or more bedlinen items in one transaction and redeem 15% OFF the eligible items. This offer cannot be used in conjunction with other offers, discounts or vouchers including loyalty club vouchers. For shoppers creating their bed bundle via our Layer Your Look bed builder, the discount is automatically applied. For shoppers adding products individually to cart, the offer can be redeemed by using manual discount codes as follows: Buy 3 items, Use Code: BedBundle10. Buy 4+ items, Use Code: BedBundle15. The discount will apply to eligible items only. Not the entire order if the order includes items that are not eligible for the Bed Bundle discount.

LOYALTY GIFT WITH PURCHASE OFFER

T&C's: This offer by Sage x Clare for a ‘Lover-ly Perks’ gift begins on 29 January 2024 at 10am, may be redeemed once only and strictly expires at 11:59pm AEDT on February 7, 2024 or while stocks last. Offer only available to the original recipient of this email and you must have a tier status of Bestie, BFF or Soulmate at the time of redemption. Whole Lotta Lovers members with Buddy tier status are not eligible. To redeem this Offer, you must be logged into your Whole Lotta Lovers account on www.sageandclare.com and your gift will be automatically added to your cart. To redeem this offer, eligible recipients must make a purchase valued at AU$50 or more (after any discounts applied). If you graduate to a higher Whole Lotta Lovers tier on completion of your transaction, the gift received will reflect your tier status prior to completed transaction. If you graduate to a higher Whole Lotta Lovers tier and wish to shop again during the promotional period to redeem a second gift for the higher tier, you are not eligible to receive another ‘Lover-ly Perk’ free gift during this promotional period. However, you may redeem a ‘Lover-ly Perk’ free gift for the higher tier in the next ‘Lover-ly Perk’ promotional period. The gift is a mystery gift and customers are unable to choose a preferred gift. Product(s) provided in our ‘Lover-ly Perks’ gifting program cannot be exchanged for any other product or service and is not transferable for cash.

BOXING DAY SALE

T&C's: Sale opens for Early Access to Whole Lotta Lovers loyalty club members on 24 December 2023 at 12 noon AEDT. To access the sale early, Whole Lotta Lovers members must be logged into their account. General Access opens on 26 December 2023 at 6am AEDT. Sale ends 31 December 2023 at 11:59pm AEDT. Discounts will be automatically calculated in Cart based on the value of eligible items in Cart. Spend up to A$200 on eligible items, Save 20% off eligible items. Spend up to A$399 on eligible items, Save 30% off eligible items. Spend A$400+ on eligible items, Save 40% off eligible items. The eligible items included in the sale are from the Goldie collection, Gather collection, Marguerite collection, Kollab collaboration, all Resin from the Carnival, Fete and Marguerite collections, all plain and Hayfolk linen, Juno Beni rugs and the following Nudie Rudie bath mats only: Didcot Nudie Bath Mat - Splice, Orly Nudie Bath Mat - Macadamia, Tula Nudie Bath Mat - Cobalt, Peach and Poppy and Tula Round Nudie Bath Mat - Mist and Powder. No further discount on Final Sale applies at checkout. The sale excludes our Goldie resin (colours: Peony, Dahlia, Spearmint, Perilla, Confetti Terrazzo), 10th Birthday collection, Nudie Rudie bath mats except those specific styles mentioned above, Lifestyle collection (Living Libations, Books, Yoga Mats, Twiggargerie) and Gift Cards. This Sale offer is not available in conjunction with any other offer or discount code including Whole Lotta Lovers loyalty club vouchers. However, spend during the Sale will count towards Whole Lotta Lovers loyalty points. While stocks last. No exchange, refunds or store credit on any Sale items except as required by Australian Consumer Law. Sage x Clare does not offer refunds for the difference between purchase price and sale price on transactions completed before the sale.

BLACK FRIDAY / CYBER MONDAY SALE

T&C's: Sale opens 22 November 2023 and ends 27 November 2023 at 11:59pm AEDT. Whole Lotta Lovers loyalty club members are entitled to Early Access on 22 November from 11am AEDT. Non loyalty club members can access the Sale on 22 November from 12 noon AEDT. The sale offer is 30% off the Marguerite collection, all Resin from the Carnival, Fete and Marguerite collections, all plain linen, all Holiday decorations and the following Nudie Rudie bath mats only: Didcot Nudie Bath Mat - Splice, Orly Nudie Bath Mat - Macadamia, Tula Nudie Bath Mat - Camille, Cobalt, Peach, Poppy and Soleil and Tula Round Nudie Bath Mat - Mist and Powder. Whole Lotta Lovers loyalty club members shopping during the Early Access period should use the discount code emailed to them at checkout to redeem their discount. For customers shopping during the General Access period, discount is automatically applied at checkout. A further 10% has been taken off our Final Sale collection from 21 November for this limited sale period and prices are as marked. No further discount on Final Sale applies at checkout. The sale excludes our Goldie collection, Goldie resin (colours: Peony, Dahlia, Spearmint, Perilla, Confetti Terrazzo), Gather collection, 10th Birthday collection, Kollab collaboration, Nudie Rudie bath mats except those specific styles mentioned above, Lifestyle collection (Living Libations, Books, Yoga Mats, Twiggargerie) and Gift Cards. This Sale offer is not available in conjunction with any other offer or discount code including Whole Lotta Lovers loyalty club vouchers. However, spend during the Sale will count towards Whole Lotta Lovers loyalty points. While stocks last. No exchange, refunds or store credit on any Sale items except as required by Australian Consumer Law. Sage x Clare does not offer refunds for the difference between purchase price and sale price on transactions completed before the sale.

10TH BIRTHDAY ART COMPETITION

T&Cs: The competition is open from 20 July 2023 to 30 July 2023 11:59pm AEST (the Registration Period). The competition is being promoted and conducted by Sage And Clare Pty Ltd (ACN 634 392 395) of 5A, 841 Mountain Highway, Bayswater, Vic 3153 (Sage x Clare). Entrants must be over 18 years old. If asked, you must provide proof of age, residency and/or identity. Submissions must be entirely their own original artwork (i.e. not copied) and epitomise the Sage x Clare aesthetic. Designs must be created exclusively for this competition with no earlier commercial or public application or use. If your design is selected as the winning design, you will win a Sage x Clare gift voucher to the value of AU$3,000 entitling you to shop all full priced Sage x Clare branded product available at www.sageandclare.com (the Award). The Award (i.e. the voucher) will expire 6 months from the date of issue. In return for the Award, Sage x Clare will obtain full ownership of all copyright and associated rights in the winning artwork. Submissions can be any form of 2D creative work including but not limited to digital designs, drawings, paintings mixed media, pattern repeats etc. We cannot accept 3D artworks i.e. sculptures. In submitting the artwork, the artist (you) warrants that the artwork is your own original work, that your work does not infringe any person’s rights, that you are the current owner of the work and that your work has not been the subject of any earlier publication or other use. You indemnify Sage x Clare against any and all claims and losses arising from a breach by you of any of these warranties or from any of these warranties being or becoming untrue. Your submission must be received by Sage x Clare during the Registration Period. Your submission is deemed to be received only when received by Sage x Clare. Sage x Clare is not liable for any problems with communications networks or for submissions that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted. Once submissions close, Sage x Clare will shortlist entries and publish for a public vote. Sage x Clare’s shortlisting of entries will be final and binding. Entries shortlisted for public vote will be notified by 2 August 2023 that their artwork has been shortlisted. Voting is open 2 August 2023 to 8 August 2023 11:59pm AEST. Voting is limited to one vote per person. The artwork with the most votes wins and the winning entrant will be notified on 10 August 2023. All participants grant to Sage x Clare a non-exclusive licence to use and reproduce your design solely for the purpose of conducting the competition, including the right to display your work only for judging purposes.  If your design is the winning design you may be requested, as consideration of the Award, to sign a separate agreement to formally transfer your copyright and to provide a full waiver of your rights or claims against Sage x Clare. The artist of the winning design will be credited on the art prints themselves as well as across our social media platforms. As the owner of copyright in the winning design Sage x Clare will be entitled, at its sole discretion, to use, reproduce, publish, communicate to the public, and adapt the winning design. Sage x Clare will only use the design for a limited number of art prints as a gift with purchase as part of our 10 year anniversary capsule collection. The winning artist will have no further claim against Sage x Clare including for any proceeds received by Sage x Clare arising from its commercialisation of the winning design. For non-digital artworks, we will require the original artwork to be physically sent to Sage x Clare head office at 5A/841 Mountain Highway Bayswater 3153 VIC. Sage x Clare will arrange a high quality scan of the artwork for reproduction at our cost. Sage x Clare will attempt to contact the winner and if no response is received by 24 August 11:59pm AEST, we will award the prize to the second most voted artwork. Sage x Clare will use your personal information to conduct and manage the competition. A participant can gain access to, update or correct any personal information held by Sage x Clare by contacting us at . A copy of Sage x Clare’s privacy policy in relation to the treatment of personal information collected may be obtained by contacting Sage x Clare or from wwwsageandclare.com.  By participating in this competition and submitting a design you are deemed to have read, understood and accepted to be bound by these terms of participation. By entering this competition, each entrant accepts full responsibility for the decision to participate in the competition and to accept the Award if selected as the winner. Each participant releases Sage x Clare, its related bodies corporate, affiliates, officers, agents, employees and suppliers (the Released Parties) from all liability, loss and damage of any kind arising out of or in connection with the acceptance of, and participation in the competition.

Privacy Policy - Frequently Asked Questions.

For full details click here

What is your privacy policy?

This policy explains what personal information we collect about you, how we may use or disclose your personal information, and the steps we take to ensure that your personal information is kept secure. In this policy, "personal information" is any information or opinion, in any form, which identifies an individual or from which an individual's identity is apparent or can be reasonably ascertained.

By using this website and giving your information to us, you indicate your consent to us, and any other organisations, third party suppliers and agents we engage or employ from time to time, to collect and use your personal information in accordance with the terms set out in this policy.

What information do you collect?

We only collect personal information that is necessary for us to conduct our business and to assist us with complying with our own legal and regulatory obligations. In order to conduct our business and to provide you with services, we may collect personal information about you from our registration forms, website, telephone conversations, e-mails, social media interactions and other written and verbal communications.
The kinds of personal information we collect and hold will depend upon the personal information you choose to disclose to us. We may, for example, keep a record of your name, date of birth, occupation, address, telephone numbers, e-mail address, social media addresses, banking details, previous purchases from us and interests.

How will you use my information?

All personal information that we obtain about you will be recorded, used and protected by us in accordance with current privacy legislation and this privacy policy. We will primarily use personal information to conduct our business and provide our services to you, to communicate with you, for record keeping purposes, to improve the quality of our business, for market research, and to track the sales of our products on our website.

Disclosure of your information

In order to conduct our business, we have appointed organisations or may appoint other organisations to carry out activities on our behalf. These may include, for example, delivery organisations, third party suppliers and agents. These third parties may have access to information needed to perform their function but cannot use that information for other purposes.

Use of your information outside of Australia

Some of the organisations (for example, delivery agencies) to which we may disclose your personal information are situated outside of Australia. In order to meet your requirements , we may need to transfer your personal information to these countries, some of which do not have laws that protect privacy rights as extensively as in Australia. 

Do you use cookies?

We use "cookies" on our website. Cookies are small pieces of information that are stored by your browser in your computer's memory and they are used to record how you navigate our website on each visit. Cookies that are used in any part of our website will not be utilised for collecting personally identifiable information and will only be used for internal management purposes. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored.
Please note, if you do turn cookies off this may limit the service that we are able to provide to you. We do not store any information that identifies you inside cookies. 

How is my information kept secure?

We take the security of your personal information seriously. We take reasonable steps to ensure that your personal information is treated confidentially, kept secure and protected against unauthorised use and is maintained only for the purpose for which it is intended.
Please be aware that the internet is not a secure environment. If you use the internet to send us any information, including your email address, it is sent at your own risk.

Updating and correcting information

We take reasonable steps to correct the information we hold if the information is not accurate, up-to-date and complete. You may correct your personal information by e-mailing us at gday@sageandclare.com. We encourage you to update your personal information promptly if it changes.

What are my rights to access my personal information?

You have the right to access your personal information held by us, subject to some exceptions under current privacy legislation.

Links

We are not responsible for the privacy practices and security of any other websites that we link to. We recommend that you check the privacy policies and procedures of other websites that you visit.

Changes to this privacy policy

We may change our privacy policy. Accordingly we recommend that you check this page from time to time on our website in order to review our current policy.

 

Terms of Use - Frequently Asked Questions.

For full details click here

What are these terms?

These terms of use govern your use of the sage and clare website. By using our website, you agree to be bound by these terms of use.

Intellectual property

The content on our website belongs to us, or to someone who has given us permission to use it. If you are using our website for personal, non-commercial purposes, you do not have to seek our permission to print any of the content. In all other cases or for any other purpose you must first get our written permission. 

Limit of liability

To the maximum extent permitted by law, we exclude all liability to you or anyone else for any loss or damage of any kind (however caused, including by negligence) arising from or relating in any way to the use of this website or any of the content.
This includes, but is not limited to, the transmission of any computer viruses or anything else that may interfere with or damage the operations of your computer systems.
We will not be liable to you for any indirect, incidental, special or consequential loss arising from or relating in any way to your use of this website.

Currency

The information on this website can change and although we attempt to ensure that the content is current at the date specified for that content, we do not guarantee its currency.

Links

We are happy for you to link to our site. We reserve the right to deny any person permission to link to our site. We are not responsible for any material contained in any linked site, nor do we endorse or make any representation about the linked site or the organisations referred to on that site.

Changes to these terms

We may change these terms of use. Accordingly, we recommend that you check this page from time to time in order to review our current terms. Your continued use of our website is deemed to be acceptance of the amended terms of use.