T's and C's
Not to take the fun out of shopping but it's always good to dot the i's and cross the t's. Here's our T's and C's...
Terms & Conditions
Fleur Frenzy 40% OFF
T&Cs: 40% off our Fleur and Resin collections as listed on the Fleur Frenzy Sale page. Offer does not include any Final Sale, Marguerite, Easter or Mothers Day collections, Nudie Rudie Bath Mats or Lifestyle Collection products. Sale opens for Early Access for Loyalty Club Members on 15 May 2023 at 8am (AEST) and opens for General Access on 15 May 2023 at 10am (AEST) and ends 18 May 2023 at 11:59pm (AEST). During Early Access period, Loyalty club members are to use the discount code emailed to them at checkout to redeem their discount. During General Access period, discount is automatically applied at checkout on applicable sale items. Offer is not in conjunction with any other discount codes or offers including but not limited to Loyalty vouchers or points. Spend will count towards Loyalty Points balances. No refunds or exchanges offered unless required by Australian Consumer Law.
2 FOR 1 TWINSIES PROMOTION
T&Cs: Offer applies to our 2 for 1 Twinsies collection only and the FREE item will be of equal or lesser value to the item purchased. Offer opens 5 February 2023 and ends 9 February 2023 at 11:59 pm AEDT. Discount automatically applied at checkout. Offer is not available in conjunction with any other discount codes or offers including but not limited to Loyalty Vouchers or Points. Spend will count towards Loyalty Points Balances. No refunds or exchanges offered unless required under Australian Consumer Law.
10 YEAR VOTING COMPETITION
T&Cs: Voting is open until 8 January 2022 11:59 pm AEDT. The 10 products that receive the most votes in their product category will go into production for release towards the end of 2023. The 10 product categories people will vote on are: Bean Bags, Wall Hangings, Shag Cushions, Punch Needle Cushions, Tufted Blankets, Bed Linen, Jacquard Robes, Cosmetics Bags, Table Cloths, Placemats. 1 product from each category will go into production. The product that received the most votes within its category is the product that will be selected for production. Everyone who votes for a winning product will go into the draw to WIN that product when it is released. There will be 1 winner for each of the 10 products that go into production. Winners will be contacted by email on 9 January 2023 to advise them they have won and will be contacted again when the product is ready to be shipped to a postal address of their choosing.
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This policy explains what personal information we collect about you, how we may use or disclose your personal information, and the steps we take to ensure that your personal information is kept secure. In this policy, "personal information" is any information or opinion, in any form, which identifies an individual or from which an individual's identity is apparent or can be reasonably ascertained.
By using this website and giving your information to us, you indicate your consent to us, and any other organisations, third party suppliers and agents we engage or employ from time to time, to collect and use your personal information in accordance with the terms set out in this policy.
What information do you collect?
We only collect personal information that is necessary for us to conduct our business and to assist us with complying with our own legal and regulatory obligations. In order to conduct our business and to provide you with services, we may collect personal information about you from our registration forms, website, telephone conversations, e-mails, social media interactions and other written and verbal communications.
The kinds of personal information we collect and hold will depend upon the personal information you choose to disclose to us. We may, for example, keep a record of your name, date of birth, occupation, address, telephone numbers, e-mail address, social media addresses, banking details, previous purchases from us and interests.
How will you use my information?
Disclosure of your information
In order to conduct our business, we have appointed organisations or may appoint other organisations to carry out activities on our behalf. These may include, for example, delivery organisations, third party suppliers and agents. These third parties may have access to information needed to perform their function but cannot use that information for other purposes.
Use of your information outside of Australia
Some of the organisations (for example, delivery agencies) to which we may disclose your personal information are situated outside of Australia. In order to meet your requirements , we may need to transfer your personal information to these countries, some of which do not have laws that protect privacy rights as extensively as in Australia.
We use "cookies" on our website. Cookies are small pieces of information that are stored by your browser in your computer's memory and they are used to record how you navigate our website on each visit. Cookies that are used in any part of our website will not be utilised for collecting personally identifiable information and will only be used for internal management purposes. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored.
Please note, if you do turn cookies off this may limit the service that we are able to provide to you. We do not store any information that identifies you inside cookies.
How is my information kept secure?
We take the security of your personal information seriously. We take reasonable steps to ensure that your personal information is treated confidentially, kept secure and protected against unauthorised use and is maintained only for the purpose for which it is intended.
Please be aware that the internet is not a secure environment. If you use the internet to send us any information, including your email address, it is sent at your own risk.
Updating and correcting information
We take reasonable steps to correct the information we hold if the information is not accurate, up-to-date and complete. You may correct your personal information by e-mailing us at email@example.com. We encourage you to update your personal information promptly if it changes.
What are my rights to access my personal information?
You have the right to access your personal information held by us, subject to some exceptions under current privacy legislation.
We are not responsible for the privacy practices and security of any other websites that we link to. We recommend that you check the privacy policies and procedures of other websites that you visit.
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What are these terms?
The content on our website belongs to us, or to someone who has given us permission to use it. If you are using our website for personal, non-commercial purposes, you do not have to seek our permission to print any of the content. In all other cases or for any other purpose you must first get our written permission.
Limit of liability
To the maximum extent permitted by law, we exclude all liability to you or anyone else for any loss or damage of any kind (however caused, including by negligence) arising from or relating in any way to the use of this website or any of the content.
This includes, but is not limited to, the transmission of any computer viruses or anything else that may interfere with or damage the operations of your computer systems.
We will not be liable to you for any indirect, incidental, special or consequential loss arising from or relating in any way to your use of this website.
The information on this website can change and although we attempt to ensure that the content is current at the date specified for that content, we do not guarantee its currency.
We are happy for you to link to our site. We reserve the right to deny any person permission to link to our site. We are not responsible for any material contained in any linked site, nor do we endorse or make any representation about the linked site or the organisations referred to on that site.
Changes to these terms