Not to take the fun out of shopping but it's always good to dot the i's and cross the t's. Here's our T's and C's...
Bed Bundle Discounts
T&Cs: Commencing on 27 February 2024 at 12 noon AEDT, Sage x Clare will be offering shoppers savings on multiple item purchases of bedlinen. Bedlinen is defined as pillowcases (European, Standard and King sold as a set or separately), fitted sheets, flat sheets, valances and quilt covers. It specifically does not include Bedcovers, Blankets, Cushions and any other pieces used for styling beds. The offer is: Buy any 3 full priced bedlinen items in one transaction and redeem 10% OFF the eligible items. Buy 4 or more bedlinen items in one transaction and redeem 15% OFF the eligible items. This offer cannot be used in conjunction with other offers, discounts or vouchers including loyalty club vouchers. The discount via the Bed Builder will be automatically applied. If shopping outside the Bed Builder, the discount is still redeemable via manual discount codes as follows - Buy 3 eligible items, use code BedBundle10. Buy 4+ eligible items, use code BedBundle15. The discount will only apply to eligible items.
Apparel Buy 2 Get 3rd FREE
T&Cs: This offer opens 30 January 2025 12 noon AEDT and ends 2 February 2025 at 11:59pm. The Buy 2 Get 3rd FREE offer applies to all Apparel including full price and already discounted items. You must add a minimum of 3 items to cart for the discount to apply. To redeem the offer, use code: "Bestie Super Sale" at checkout. The lowest value item in cart will be FREE. Offer not available in conjunction with any other offers and discount codes including Whole Lotta Lovers loyalty vouchers. However, spend during the Sale will count towards Whole Lotta Lovers loyalty points. While stocks last. No exchange, refunds or store credit on any Sale items except as required by Australian Consumer Law. Sage x Clare does not offer refunds for the difference between purchase price and sale price on transactions completed before the sale.
Lover-ly Perks Promotion
T&Cs: This offer by Sage x Clare for a ‘Lover-ly Perks’ gift begins on 15 January 2025 at 12 noon AEDT, may be redeemed once only and strictly expires at 11:30pm AEDT on 28 January, 2025 or while stocks last. Offer only available to the original recipient of this email and you must have a tier status of Bestie, BFF or Soulmate at the time of redemption. Whole Lotta Lovers members with Buddy tier status are not eligible. To redeem this Offer, you must be logged into your Whole Lotta Lovers account on www.sageandclare.com and opt in to receive the free gift via the pop up window that appears when your cart value exceeds A$50. Gifts cannot be added to orders after checkout. To redeem this offer, eligible recipients must make a purchase valued at A$50 or more (after any discounts applied). If you reduce the value of your cart prior to checkout below A$50, the gift will be automatically removed from cart. If you graduate to a higher Whole Lotta Lovers tier on completion of your transaction, the gift received will reflect your tier status prior to completed transaction. If you graduate to a higher Whole Lotta Lovers tier and wish to shop again during the promotional period to redeem a second gift for the higher tier, you are not eligible to receive another ‘Lover-ly Perk’ free gift during this promotional period. However, you may redeem a ‘Lover-ly Perk’ free gift for the higher tier in the next ‘Lover-ly Perk’ promotional period. The gift is a mystery gift and customers are unable to choose a preferred gift. Product(s) provided in our ‘Lover-ly Perks’ gifting program cannot be exchanged for any other product or service and is not transferable for cash.
Boxing Day Sale
T&Cs: Sale opens for Early Access to Whole Lotta Lovers loyalty club members on 24 December 2024 at 12 noon AEDT. To access the sale early, Whole Lotta Lovers members must be logged into their account. General Access opens on 26 December 2024 at 6am AEDT. Sale ends 31 December 2024 at 11:59pm AEDT. Discounts will be automatically calculated in Cart based on the value of eligible items in Cart. Spend up to A$200 on eligible items, Save 20% off eligible items. Spend $201-A$399 on eligible items, Save 30% off eligible items. Spend A$400+ on eligible items, Save 40% off eligible items. The sale includes almost everything on the Sage x Clare website with the following exceptions: Gift cards, Hayfolk bedlinen, items on Final Sale, Resin in the following colours: Posy, Smoke, Persimmon, Vanilla, Pistachio, all Nudie Rudie bath mats except the following which are included in the Boxing Day sale - Elba Cherry and Apple, Campania Marigold, Tula Peacock and Pickle, non-Sage x Clare branded items (eg: Living Libations, Wiley Body, Petite Pommes, Twiggagerie, Books and others). For the avoidance of doubt, all eligible sale items will feature a SPEND & SAVE badge. This Sale offer is not available in conjunction with any other offer or discount code including Whole Lotta Lovers loyalty club vouchers. However, spend during the Sale will count towards Whole Lotta Lovers loyalty points. While stocks last. No exchange, refunds or store credit on any Sale items except as required by Australian Consumer Law. Sage x Clare does not offer refunds for the difference between purchase price and sale price on transactions completed before the sale.
Black Friday Sale
T&Cs: The Black Friday sale opens 25 November 2024 and ends 3 December 2024 at 9:00am AEDT. Whole Lotta Lovers loyalty club members are entitled to Early Access on 25 November from 11am AEDT. Non-loyalty club members can access the Black Friday sale on 25 November from 12 noon AEDT. The Black Friday sale offer is 30% off the Black Friday collection. Eligible items are marked on the website with a "30% OFF" badge. Items specifically excluded from the Black Friday sale are items from our Fiesta collection (except Holiday Decorations), all Bedding and Bedcovers from the Luna collection, seagrass rugs, most Nudie Rudie bath mats (only the following styles of bath mat are included in the Black Friday sale - Didcot Nudie Bath Mat Splice and Tula Nudie Bath Mats in Poppy, Cobalt, Peach, Tangerine and Bubblegum), non-Sage x Clare branded items (for example: Living Libations, Wylie Body, Miffy, Petites Pommes, Londji, Books, MAAT, Kenana - this list is not exhaustive), Final Sale, Gift Cards, Resin in the following colours; persimmon, pistachio, vanilla, posy, smoke, and anything recently arrived or recently restocked as determined by Sage x Clare. Whole Lotta Lovers loyalty club members shopping during the Early Access period should use the discount code emailed to them at checkout to redeem their discount. For customers shopping during the General Access period, discount is automatically applied at checkout. This Black Friday sale offer is not available in conjunction with any other offer or discount code including Whole Lotta Lovers loyalty club vouchers. However, spend during the Black Friday sale will count towards Whole Lotta Lovers loyalty points. While stocks last. No exchange, refunds or store credit on any Sale items except as required by Australian Consumer Law.
Whole Lotta Lovers Double Points Promotion
T&Cs: Whole Lotta Lovers Double Points promotion runs from 15 November 2024 10am AEDT and ends on 21 November 2024 at 11:30pm. Whole Lotta Lovers members will earn Double Points when they login, shop and checkout with the same email address registered as their Whole Lotta Lovers account. Members must be logged into their account to earn double points when purchasing. Offer applies on all website purchases during the promotional period. In the event purchases that earned Double Points are returned, the same Double Points earned will be automatically deducted from your points balance.
Bathe Bundle Discounts
T&Cs: Commencing on 10 September 2024 at 10:30am AEDT, Sage x Clare will be offering shoppers savings on multiple item purchases of bathroom essentials. Bathroom essentials is defined as all full priced items within the Sage x Clare BATHE collection. The offer is: Buy any 3 full priced Bathe items in one transaction and redeem 10% OFF the eligible items. Buy 4 or more full priced Bathe items in one transaction and redeem 15% OFF the eligible items. This offer cannot be used in conjunction with other offers, discounts or vouchers including loyalty club vouchers. Redeem the discount by applying the relevant Discount Code at Checkout. For 3 items, use code BATHEBUNDLE10. For 4 or more items, use code BATHEBUNDLE15. The discount will only apply to eligible items and specifically excludes any sale or reduced items in the Bathe collection.
Win Your Wish List Competition
T&Cs: Competition opens 9 September 2024 at 10am AEST and ends 20 September 2024 at 11:59pm AEST. Enter for your chance to WIN up to A$800 worth of product from your Wish List at
www.sageandclare.com. The prize is specified as "up to" meaning that the total value of items won cannot exceed A$800. Entrants may add over A$800 worth of product on their Wish List. However, the winning entrant may only redeem product up to the value of A$800 as their prize. Should the winner redeem items of lesser value than A$800, the difference in value will not be provided as a credit note. The winner may wish to redeem product with a value greater than A$800 by paying the component of the purchase price above A$800. Offer applies only to Sage x Clare branded product and specifically excludes anything in the Lifestyle collection on
www.sageandclare.com. The competition is open worldwide. To enter, participants must create a Sage x Clare account on
www.sageandclare.com and add items to their Wish List while logged in during the promotional period. Entrants who had a Sage x Clare account prior to the promotional period are still eligible if they add items to their Wish List while logged in during the promotional period. By entering the competition, you consent for Sage and Clare to send you email Marketing material. The winner will be notified on 23 September 2024 via the email address linked to their Wish List account. If the winner does not claim their prize by 30 September 2024, another winner will be drawn. This competition is not run in conjunction with any other offers. If the winner is a Whole Lotta Lovers member, loyalty points will not be awarded for the value of the prize they receive. The prize is non-refundable and non-transferrable. Local duties an taxes are not covered by Sage and Clare for non-Australian prize winners (where applicable).
Bathroom Makeover Giveaway - Meta Ad
T&Cs: Competition opens 1 Aug 2024 at 10am AEST and ends 13 Aug 11:59pm AEST. Enter for your chance to WIN a Bathroom Makeover worth over RRP$600. The winner can select products from the Sage x Clare website (
www.sageandclare.com) (the website) that fit the following criteria: 2 x Bath Sheets (up to RRP $89 each), 1 x Bath Mat (up to RRP$99), 1 x Hand Towel (up to RRP $45), 2 x Face Washers (up to RRP $15 each), 1 x Robe (up to RRP $209), 1 x Cosmetics Bag (up to RRP $49). The value of each item listed is specified as "up to" meaning there are products available on the website that are of lesser value. Should the winner select an item of lesser value than the maximum RRP listed, the difference in value will not be provided as a credit note. The competition is open worldwide and participants must enter with their email address. By entering the competition, you consent for Sage and Clare to send you Marketing material. The winner will be notified on 14 Aug 2024 via the email address provided. If the winner does not claim their prize by 14 Oct 2024, another winner will be drawn. This competition is not run in conjunction with any other offers. If the winner is a Whole Lotta Lovers member, loyalty points will not be awarded for the value of the prize they receive. The prize is non-refundable and
non-transferrable.
EOFY Sale - Buy 2 get 3rd FREE
T&Cs: Sale opened for general access on 21 June 2024 at 1pm AEST and the sale has been extended to now end on 30 June 2024 at 11:59pm AEST. The offer is buy any 2 items from our EOFY stocktake sale collection and get a 3rd item from the same collection for free. The free item will be the lowest value item in the cart. This offer can be redeemed multiple times within the one transaction. The discount will be automatically applied at checkout. Offer not in conjunction with any other discount codes or offers including but not limited to loyalty vouchers or points. Spend on sale items will count towards loyalty points balances. No refunds or exchanges offered unless required by Australian consumer law. Any replacements required under Australian consumer law will be for equal or lesser value than the item replaced and must be selected from the EOFY stocktake sale collection.
40% off Sale
T&Cs: Sale opens on 10 may 2024 at 1pm AEST and the sale ends 17 may 2024 at 11:59pm AEST. The offer is 40% off select items as listed on the frenzy forty sale page i offer does not include any products from the final sale, Paloma, Paloma resin, Easter or Mother's Day collections, bed linen from the Goldie, 10th birthday or plain linen collections, Nudie Rudie Bath Mats (excluding select mats as marked on the website), Maat yoga mats, books, Twiggagerie or Living Libations. The discount will be automatically applied at checkout. Products in the final sale collection have been reduced by a further 10% and prices are as marked. This further reduction was effective on the website on 9 may 2024. Offers not in conjunction with any other discount codes or offers including but not limited to loyalty vouchers or points. Spend on sale items will count towards loyalty points balances. No refunds or exchanges offered unless required by Australian consumer law.
Privacy Policy - Frequently Asked Questions.
What is your privacy policy?
This policy explains what personal information we collect about you, how we may use or disclose your personal information, and the steps we take to ensure that your personal information is kept secure. In this policy, "personal information" is any information or opinion, in any form, which identifies an individual or from which an individual's identity is apparent or can be reasonably ascertained.
By using this website and giving your information to us, you indicate your consent to us, and any other organisations, third party suppliers and agents we engage or employ from time to time, to collect and use your personal information in accordance with the terms set out in this policy.
What information do you collect?
We only collect personal information that is necessary for us to conduct our business and to assist us with complying with our own legal and regulatory obligations. In order to conduct our business and to provide you with services, we may collect personal information about you from our registration forms, website, telephone conversations, e-mails, social media interactions and other written and verbal communications.
The kinds of personal information we collect and hold will depend upon the personal information you choose to disclose to us. We may, for example, keep a record of your name, date of birth, occupation, address, telephone numbers, e-mail address, social media addresses, banking details, previous purchases from us and interests.
How will you use my information?
All personal information that we obtain about you will be recorded, used and protected by us in accordance with current privacy legislation and this privacy policy. We will primarily use personal information to conduct our business and provide our services to you, to communicate with you, for record keeping purposes, to improve the quality of our business, for market research, and to track the sales of our products on our website.
Disclosure of your information
In order to conduct our business, we have appointed organisations or may appoint other organisations to carry out activities on our behalf. These may include, for example, delivery organisations, third party suppliers and agents. These third parties may have access to information needed to perform their function but cannot use that information for other purposes.
Use of your information outside of Australia
Some of the organisations (for example, delivery agencies) to which we may disclose your personal information are situated outside of Australia. In order to meet your requirements , we may need to transfer your personal information to these countries, some of which do not have laws that protect privacy rights as extensively as in Australia.
Do you use cookies?
We use "cookies" on our website. Cookies are small pieces of information that are stored by your browser in your computer's memory and they are used to record how you navigate our website on each visit. Cookies that are used in any part of our website will not be utilised for collecting personally identifiable information and will only be used for internal management purposes. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored.
Please note, if you do turn cookies off this may limit the service that we are able to provide to you. We do not store any information that identifies you inside cookies.
How is my information kept secure?
We take the security of your personal information seriously. We take reasonable steps to ensure that your personal information is treated confidentially, kept secure and protected against unauthorised use and is maintained only for the purpose for which it is intended.
Please be aware that the internet is not a secure environment. If you use the internet to send us any information, including your email address, it is sent at your own risk.
Updating and correcting information
We take reasonable steps to correct the information we hold if the information is not accurate, up-to-date and complete. You may correct your personal information by e-mailing us at
gday@sageandclare.com. We encourage you to update your personal information promptly if it changes.
What are my rights to access my personal information?
You have the right to access your personal information held by us, subject to some exceptions under current privacy legislation.
Links
We are not responsible for the privacy practices and security of any other websites that we link to. We recommend that you check the privacy policies and procedures of other websites that you visit.
Changes to this privacy policy
We may change our privacy policy. Accordingly we recommend that you check this page from time to time on our website in order to review our current policy.
Terms of Use - Frequently Asked Questions.
What are these terms?
These terms of use govern your use of the Sage and Clare website. By using our website, you agree to be bound by these terms of use.
Intellectual Property
The content on our website belongs to us, or to someone who has given us permission to use it. If you are using our website for personal, non-commercial purposes, you do not have to seek our permission to print any of the content. In all other cases or for any other purpose you must first get our written permission.
Limit of liability
To the maximum extent permitted by law, we exclude all liability to you or anyone else for any loss or damage of any kind (however caused, including by negligence) arising from or relating in any way to the use of this website or any of the content.
This includes, but is not limited to, the transmission of any computer viruses or anything else that may interfere with or damage the operations of your computer systems.
We will not be liable to you for any indirect, incidental, special or consequential loss arising from or relating in any way to your use of this website.
Currency
The information on this website can change and although we attempt to ensure that the content is current at the date specified for that content, we do not guarantee its currency.
Links
We are happy for you to link to our site. We reserve the right to deny any person permission to link to our site. We are not responsible for any material contained in any linked site, nor do we endorse or make any representation about the linked site or the organisations referred to on that site.
Changes to these terms
We may change these terms of use. Accordingly, we recommend that you check this page from time to time in order to review our current terms. Your continued use of our website is deemed to be acceptance of the amended terms of use.
