Work with us...

You know what's great about a growing biz? Job opportunities baby! Get the low down on our current opportunities below:

Feel like you're ready for an opportunity to genuinely grow in your career in a place that encourages you to take ownership of your role? Or maybe you want to be a part of, and help grow, a successful business? We *really* want to hear from you.

If the positions sound like you, please apply by sending your cover letter, resume and any additional materials requested in the job posting to pickme@sageandclare.com.

WHOLESALE CUSTOMER SERVICE SPECIALIST

Do you look for any opportunity to exceed customer expectations? Do you thrive in a fast-paced environment? You know, the one where you are communicating with a customer one minute, unloading a container (yippee, it’s here!)? Well, we have the job for you!

We're looking for someone with a minimum 3 years of experience working directly with customers, ideally in the homewares industry. You love nothing more than helping make someone's day brighter, you are that magical unicorn kind of person.

Balancing a high volume of emails with other job priorities is a skill you have mastered because interacting with lovely customers all day really pumps you up but you also love the other facets of a fast-paced role. Your professional & empathetic communication style has helped you build rapport & relationships that keep your customers informed & happy.

You are all over stock levels and keeping the wholesale portal website up to date with estimated arrival timelines and removing sold-out stock. Your keen ability to multi-task and analyse information shines through here!

Spending time learning everything you can about the business, our products and the customers is the way you roll so you can contribute suggestions and analysis that help support the team and grow the business.

Spending part of your week packing orders excites you because it gives you some variety in your day. You understand the importance of jumping in to pack orders as it only enhances your customer relationships because making the customers day is always a top priority!

Team player is your middle name and your ability to be a self-starter and highly motivated while remaining flexible and proactive in a fast paced environment ticks alllllll the boxes. You're ready to roll up your sleeves and do what it takes to get the job done.

***Please review the full job description here before applying to ensure you meet all the requirements for the role***

What you'll need:

3+ years in a customer service role, preferably in the homewares industry
Experience with Mac preferred
Experience with Gorgias, Dear & Shopify preferred
Experience working in Excel or Numbers worksheets to analyse and review data
Excellent written & verbal communication skills required
Demonstrated positive and engaging communication style in customer communications
Demonstrated excellent interpersonal, listening and problem-solving skills
Demonstrated ability to multi-task, organise personal workflow, prioritise and manage time efficiently while working in a fast-paced environment
Highly organised, outstanding attention to detail
Be a highly motivated & a self-starter

What you'll need to send us:

Please send your cover letter (did we mention we looooooove these? Mostly 'cos it tells us how much you've researched our brand and *get* us) that details your experience related to the job, along with your resume
Tell us about your favourite customer interaction & how you made their day!

NB: This is a full-time position located in our Bayswater, Victoria office. This position is an in-house position only and open to candidates who live in Melbourne.

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CASUAL WAREHOUSE ASSISTANT

We are a small homewares & lifestyle brand and the order fulfilment process requires computer skills using a Mac computer. Our warehouse is open Monday-Friday, 8am-5pm so work schedules will be within these hours.

Must have experience with & be able to operate Mac computer for order fulfilment
Ensure orders are processed efficiently and that the delivery of materials meets customers’ expectations and business timelines
Manually pick items (walk the warehouse) according to the order form
Inspect items to ensure they’re not damaged or faulty
Pack item according to specified packing guidelines
Ship and fulfil customer orders in Inventory system using computer
Maintain safe and clean work environment by keeping shelves, inventory space and work stations neat; sweep and vacuum
Organise warehouse and work area for orderliness at all times
Wear the proper safety equipment & follow all safety protocols for lifting and operating in a warehouse
Communicate and collaborate with other team members
Ensure that internal delivery processes are adhered to
Identify errors and eliminate root cause using robust countermeasures; sustain the corrective actions to eliminate repeat issues
Ensure all stock movements are recorded in the inventory system to ensure accuracy
Liaise with customers, suppliers and transport companies as and when required in a timely manner
Ability to be resilient, assertive, optimistic and open to change
Good understanding of customer deliverables and the impact failure/cost of poor quality
Assist with receiving, unloading, counting and stocking physical inventory in the warehouse (ability to lift up to 15kgs)
Other duties and responsibilities as assigned by Manager to assist the team and business.

***Please review the full job description here before applying to ensure you meet all the requirements for the role***

What you'll need to send us:

Please send your cover letter (did we mention we looooooove these? Mostly 'cos it tells us how much you've researched our brand and *get* us) that details your experience related to the job
Your resume

NB: This is a casual position located in our Bayswater, Victoria office. This position is an in-house position only and open to candidates who live in Melbourne.

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MARKETING & PR MANAGER

Are you *that* person, you know, the one that creates marketing & branding strategies in your sleep? You just get social media and the importance of digging into analytics to build a brand. You see a vision, you believe in the vision and you run so damn hard with that vision ‘cos growing a biz in line with brand objectives is totally your jam.

We're looking for someone with a minimum of 5 years experience in Marketing & PR, preferably in the homewares industry (developing & driving strategy: check, media relations: check, branding positioning: check) with outstanding people management skills (we’re talking of the listening, motivation, support and communication kind).

You get a real kick out of digging into analytics to understand the market & build strategies to grow the brand ‘cos you’re the best kinda geek in that way.

You can't wait to implement new ideas and strategies, your organisational skills are out of this world and your tenacious work ethic is second to none. You get what it takes to make content and imagery resonate with people and how to leverage various communication channels to drive engagement and results.

You're the master of maintaining and increasing brand awareness through marketing and media relations and you can create win-win outcomes for breakfast.

Your ability to be a self-starter and highly motivated while remaining flexible and proactive in a fast-paced environment tick alllllll the boxes. You thrive on small biz life & understand priorities and projects can shift quickly. Not a worry, you are on it.

You can think on your feet, put out fires, know the facts and, after careful consideration and analysis, make decisions based on the best interests of the company and its team.

Honesty, values, and integrity are non-negotiable and you get what it means to build a team culture (give me a c, give me a u, give me an l, give me a t...). You genuinely care for the overall wellbeing of a team and you have the uncanny ability to connect people to work together in the best possible way.

Being a team player is second nature and you understand we all have to jump in to help in a small business. Container arriving? Yep, you've got this. Seasonal trade show or warehouse sale to attend? Where do I sign up. Backend website work to get done? I'm here for it all. You're ready to roll up your sleeves and do what it takes to get the job done.

***Please review the full job description here before applying to ensure you meet all the requirements for the role***

What you'll need:

Minimum of 5 years experience in a similar marketing & PR role
Be a highly motivated, self-starter with the ability to set clear goals and planning
Experience with the coordination and development of KPIs and team management
Work collaboratively with a small team
Exceptional communication skills (written, verbal, listening) are essential to this role.
Experience with Instagram, Facebook & Google Analytics required
Experience with Mac, Shopify, Klaviyo preferred but not essential
Experience developing & implementing strategic marketing plans and analysing results
Proven track record designing and executing successful public relations campaigns at both a local and national and possibly international level
Hands-on experience with SEO and web traffic metrics
Highly organised with attention to detail
Can hit the ground running

Feel like you're ready for an opportunity to genuinely grow your career in a place that encourages you to take ownership of your role? Or maybe you want to be a part of, and help grow, a successful business? We *really* want to hear from you.

What you'll need to send us:

A cover letter that demonstrates your relevant experience (did we mention we looooooove these? Mostly 'cos it tells us how much you've researched our brand and *get* us)
Resume highlighting your relevant work experience
Please send to: pickme@sageandclare.com

NB: This is a full-time position located in our Bayswater, Victoria office. This position is an in-house position only and open to candidates who live in Melbourne.

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