If you have purchased from any of these websites or entered your details here's what to do next:

1. Stop all communication with the scam website, email or number.
2. Contact your bank or payment provider immediately to report and block the transaction.
3. If you used PayPal, report the transaction via their Resolution Centre and consider freezing your account temporarily.
4. Change your passwords, especially for email, banking or any accounts using the same login.
5. Enable two-factor authentication for extra security.
6. Monitor your accounts and stay alert for any phishing messages or suspicious activity.

If you are unsure if you have purchased through a fraudulent website, please reach out to us at gday@sageandclare.com and our Customer Care Team will assist.

No worries at all, we are here to help! Please reach out to our team at gday@sageandclare.com with what information you require and they will see how they can assist.

Great question! We have lots of amazing stockists, so you can shop online with retailers who are not Sage x Clare that are reputable businesses. We have popped some tips below to help spot an illegitimate site, because if we are honest - some of these are getting tricky to spot.

• A good rule of thumb is if it is too good to be true, it probably is. Scam websites will often have sales of up to 90% off to lure customers in. The current scam for Sage x Clare is offering Bath Mats $10 and Rugs for only $12.
  
• Scam websites often use text that doesn't feel quite on brand and there can be obvious spelling or grammatical errors. The websites can often be a nearly exact copy, this is a BIG red flag too. If the URL is not www.sageandclare.com but the website looks like ours, do not purchase.
  
• These websites often use sponsored ads on social media to target customers. If you are clicking an ad through social media eg. Instagram always check the account that is linked to the ad. Look for odd characters (e.g. @store_name.official1 or @store__n4me), generic bios or too-good-to-be-true offers (e.g. “50% off sitewide today only!”)
• Trust your gut - if something feels off or if the website is pressuring you to buy eg. 'SALE ENDS IN 10 MINUTES!'
  Leave the website immediately, contact the brand through a trusted source eg. their direct instagram or website and if you entered any personal details make sure to contact your bank and update your passwords.
  
  

Depending where you are seeing the ad there will be different ways to report:

Instagram / Facebook: Tap the three dots (…) on the ad → Report Ad → Select Scam, fraud or impersonation

TikTok: Tap the share arrow → Report → Choose Ad → Select the issue

Pinterest: Tap the three dots (…) on the ad → Report Pin → Choose Misleading Promotion or scam

Unfortunately, there have been several illegitimate ads and websites popping up since we announced our recent Warehouse Sale, which we have been informed of and we are working to get these ads pulled down. These ads are across several social media platforms and often replicate our aesthetic and content.

This site is not affiliated with Sage x Clare, and the pricing shown is a strong sign it is likely a scam. We always recommend shopping directly through our official website or trusted stockists to ensure authenticity and your security.

Our team are working hard to shut all of these down.

• We are in direct contact with the relevant social media outlets to remove the ads as well as reporting the website to have this taken down.
• We are sending emails to our customer base advising of the scams and ensuring that we are posting on social media for awareness.
• Our Customer Care Team are working during and after hours to ensure that we respond to customers ASAP that are reaching out about the scam website and ads.