BFCM FAQ's

Q: HOW DO I ACCESS THE BFCM DISCOUNT DURING EARLY ACCESS?

A: To access our BFCM sale during the Early Access period, use code BFCM30

If the code you are using at checkout is not working, please double check you have ELIGIBLE PRODUCTS in your cart.

The BFCM sale INCLUDES all products from our Paloma, Plain Linen and Kollab collections. All Fiesta Holiday Decorations. Most products from our Luna collection with the exception of our Cotton and Linen Bedding and Bedcovers and anything recently arrived as determined by Sage x Clare. While Nudie Rudie bath mats are generally excluded from sales, the following styles of Nudie Rudie bath mats are included in the Black Friday sale - Didcot Nudie Bath Mat Splice and Tula Nudie Bath Mats in Poppy, Cobalt, Peach, Tangerine and Bubblegum. Most Resin is included in the Black Friday sale. The specific Resin colours excluded from the sale are persimmon, pistachio, vanilla, posy, smoke.

Our BFCM sale EXCLUDES the following items: Fiesta collection (except Holiday Decorations), all Bedding and Bedcovers from the Luna collection and anything from the Luna collection recently arrived, Seagrass rugs, most Nudie Rudie bath mats, non-Sage x Clare branded items (for example: Living Libations, Wylie Body, Miffy, Petites Pommes, Londji, Books, MAAT, Kenana - this list is not exhaustive), Final Sale, Gift Cards, Resin in the following colours persimmon, pistachio, vanilla, posy, smoke and anything recently arrived or recently restocked as determined by Sage x Clare.

Q: WHY IS MY DISCOUNT NOT WORKING?

A: Please check you have ELIGIBLE PRODUCTS in your cart.

The BFCM sale INCLUDES all products from our Paloma, Plain Linen and Kollab collections. All Fiesta Holiday Decorations. Most products from our Luna collection with the exception of our Cotton and Linen Bedding and Bedcovers and anything recently arrived as determined by Sage x Clare. While Nudie Rudie bath mats are generally excluded from sales, the following styles of Nudie Rudie bath mats are included in the Black Friday sale - Didcot Nudie Bath Mat Splice and Tula Nudie Bath Mats in Poppy, Cobalt, Peach, Tangerine and Bubblegum. Most Resin is included in the Black Friday sale. The specific Resin colours excluded from the sale are persimmon, pistachio, vanilla, posy, smoke.

Our BFCM sale EXCLUDES the following items: Fiesta collection (except Holiday Decorations), all Bedding and Bedcovers from the Luna collection and anything from the Luna collection recently arrived, Seagrass rugs, most Nudie Rudie bath mats, non-Sage x Clare branded items (for example: Living Libations, Wylie Body, Miffy, Petites Pommes, Londji, Books, MAAT, Kenana - this list is not exhaustive), Final Sale, Gift Cards, Resin in the following colours persimmon, pistachio, vanilla, posy, smoke and anything recently arrived or recently restocked as determined by Sage x Clare.

Q: WHY CAN'T I USE MY LOYALTY CLUB VOUCHERS?

A: Our BFCM sale terms & conditions do not permit the use of other discounts. However, the good news is your spend over the BFCM period certainly counts towards your Loyalty Points Balance which you can redeem for future shopping sprees.

Q: WHY CAN'T I USE ANOTHER DISCOUNT CODE ON TOP OF THE BLACK FRIDAY DISCOUNT

A: Our BFCM sale terms & conditions do not permit the use of other discounts.

Q: WHAT IS EXCLUDED FROM THE BLACK FRIDAY SALE

A: Our BFCM sale EXCLUDES the following items: Fiesta collection (except Holiday Decorations), all Bedding and Bedcovers from the Luna collection, seagrass rugs, most Nudie Rudie bath mats, non-Sage x Clare branded items (for example: Living Libations, Wylie Body, Miffy, Petites Pommes, Londji, Books, MAAT, Kenana - this list is not exhaustive), Final Sale, Gift Cards, Resin in the following colours; persimmon, pistachio, vanilla, posy, smoke, and anything recently arrived or recently restocked as determined by Sage x Clare.

Q: CAN I RETURN/EXCHANGE MY PURCHASES?
A: As noted in our terms & conditions, we do not offer refunds or exchanges for any items purchased during a sale, including flash sales, unless as required under Australian Consumer Law.