You sure can!! Just let the team know your email address and they will ensure that it is linked to your order so you can earn and spend. Learn more about our Loyalty Club here.

We offer refunds and gift cards on most items if you decide your latest purchase is just not for you. Below is a list of what we look for in approving a Change of Mind return.

• Returns are accepted within 15 days of purchase.
• We offer refunds, gift cards or exchange for change of mind
• As always for Change of Mind returns, items must be unwashed, unused and in original packaging with tags intact
• Refunds will be processed within 3-5 days back to the original method of purchase (credit card. etc) but may take a few extra days to be received into your account. 
• Please note, if your Return arrives in a condition that does not meet our Returns Policy, we will be required to reject your Return. Our team in store will advise if this is the case. 

Faulty Returns: We take care to ensure that all items in store are in great condition, but if you have unfortunately received a faulty or defective item, here's everything you need to know:

• Items must be brought into store for the team to assess
• Where we deem the item to be faulty or defective, we will offer either a repair, exchange or refund.
• When assessing faulty items, we will always act in accordance with Australian Consumer Law.
• Refunds will be processed by the team in store back to your original payment method, but please note they may take a few extra days to be received into your account.
  
  Return Exclusions:
  
• Gift cards
• Any discounted items, or items as part of any other sale event including flash sales like Black Friday or Boxing Day. 
• Any item purchased from a Sage and Clare independent stockist, or from our online store (www.sageandclare.com) please contact the store directly or our Customer Care Team if you wish to return
• Any item that has been used, slept in, worn or not in original condition with tags intact
• Any items damaged due to unreasonable wear and tear
• Twiggagerie range, these are custom made items and can only be returned due to fault. 

Learn more about our Returns Policy here

Unfortunately, we cannot accept online returns in store. But the good news is we have an easy online return system which you can find here.

Unfortunately, we cannot accept in store returns online. But, but if you are unable to make it back to the store please reach out to our friendly team at gday@sageandclare.com and they will happily assist.