Got Questions? We can help.
What sort of gift cards do you sell?
Physical Gift Cards
Physical Gift Cards
Our Physical Gift Cards are a great option for those who want to give something special in real life. They are beautifully designed, printed and packed with a whole lotta love. Ideal for when you want the gift to feel as special as the Sage x Clare piece they will choose.
eGift Cards
eGift Cards
Need it yesterday? Our e-Gift Cards land in your Inbox instantly. You also have the option of emailing the e-Gift Card directly to your lucky loved one right away or on a specific date in the future with a little personalised gift note.
For how long are gift cards valid?
Gift card expiration period
Gift card expiration period
All Gift Cards and e-Gift Cards are valid for 3 years from the purchase date.
How to check a gift card is still in date
How to check a gift card is still in date
The expiration date will be displayed on your Gift Card and e-Gift Card.
If you have any questions about your gift card, please reach out to us on gday@sageandclare.com and quote your gift card number and our team will be able to tell you more.
What currency is my gift card issued in?
Explaining currency exchange and gift cards
Explaining currency exchange and gift cards
If shopping in Australia, your gift card will be issued in AUD. If shopping outside Australia, the gift card AUD value will be converted to local currency based on the exchange rate at the time of purchase. If at the time of purchase $100 AUD = $75 local currency, your gift card will be issued for $75 local currency. If at the time of spending the gift card, $100 AUD = $80 local currency or $70 local currency, the gift card value remains $75 local currency. Fluctuations in exchange rates between the time of gift card purchase and the time of gift card spending are not reflected in the value of gift cards.
What to do if I have a lost or stolen gift card
Lost/stolen cards
Lost/stolen cards
Please treat your gift card like cash. If lost or stolen and you do not have the gift card number, unfortunately there is nothing we can do to trace it.
If you have proof of gift card purchase and the gift card number, please contact gday@sageandclare.com for further assistance.
